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Frequently Asked Questions 

Our FAQs

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Do You Deliver?

Unfortunately we are not currently able to offer delivery of our products. In special cases, it might be worth contacting us as we are able to post products from our shop.

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Do you have any Basket restrictions?

We do not have any restrictions on the number of individual items you may purchase or the total number of products you can include in an order.

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How Far Do You Deliver?

We deliver to addresses in Swanage, Studland, Langton Matravers and Worth Matravers. If you are near to Swanage but outside these areas please call us on 07789 289289 to discuss the possibility of delivery.

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Do you offer product replacements?

As accurate online and physical store stock keeping is currently tricky we may run out of an occasional product. Most of these can be restocked within 2 working days. If you have ordered an item that we no longer have in stock we will contact you as soon as we are aware to discuss options.

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How can i pay?

We prefer payment by bank transfer or card over the phone. We also accept cash on delivery. Please make sure that you have the correct cash to hand (or near) and it is sanitised and stored in a sanitised container to reduce any risk of viral contamination.

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What if i am looking for something else?

We have access to a vast range of groceries and home products from our suppliers. If there are items you would like to purchase but can’t find them on our website please call us on 07789 289289 to discuss the possibility of us ordering them in for you.

u

Do You Deliver?

Unfortunately we are not currently able to offer delivery of our products. In special cases, it might be worth contacting us as we are able to post products from our shop.

u

Do you have any Basket restrictions?

We do not have any restrictions on the number of individual items you may purchase or the total number of products you can include in an order.

u

What if i am looking for something else?

We have access to a vast range of groceries and home products from our suppliers. If there are items you would like to purchase but can't find them on our website please call us on 07789 289289 to discuss the possibility of us ordering them in for you.

u

How Far Do You Deliver?

We deliver to addresses in Swanage, Studland, Langton Matravers and Worth Matravers. If you are near to Swanage but outside these areas please call us on 07789 289289 to discuss the possibility of delivery.

u

Do you offer product replacements?

As accurate online and physical store stock keeping is currently tricky we may run out of an occasional product. Most of these can be restocked within 2 working days. If you have ordered an item that we no longer have in stock we will contact you as soon as we are aware to discuss options.

u

How can i pay?

We prefer payment by bank transfer or card over the phone. We also accept cash on delivery. Please make sure that you have the correct cash to hand (or near) and it is sanitised and stored in a sanitised container to reduce any risk of viral contamination.

Need Any Help?

07789 289289